Privacy Policy (“we”, “M/s. Equate Connections Private Limited” “Indiansconnect” (web and application) hereinafter referred as “Website”) is committed to protect the privacy of the Users of the Website. Please read this privacy policy carefully to understand how the Website is going to use Your information supplied by You to the Website.


This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.



This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its Users in the form of personal identification, contact details, Professional details (under the List Your Business, Business Listing Tab), location of the Users, etc and how such information is further used for the purposes of the Website. By accessing the Website and using it, You indicate that You understand the terms and expressly consent to the privacy policy of this Website. If You do not agree with the terms of this privacy policy, please do not use this Website.

Your continued use of this Website shall confirm that You have provided Your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing Your personal and other information in accordance with this Privacy Policy.

This Privacy Policy is to be read alongwith the respective Terms of Use or other terms and conditions as provided on the Website.


The Website intends to protect the privacy of all kinds of Users visiting the Platform irrespective whether the User is a registered User or merely a visitor. It is recommended to every User to understand what types of personally identifiable information is collected.


PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as personal in nature when the information collected identifies a specific end User. Such information would be collected by the Website during the following actions:-

    1. Creating an account/Registration data: - While accessing the Website, the User of the Website shall be required to create an account. The personal information which may be sought while creating an account shall include, but not limited to the Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Credit Card/Debit Card information, Shipping and billing address, etc. and any other detail required on the Website during registration which may include professional details such as Business Name, Business Address, Country, State, City, Area, Landmark, Pincode, Contact Person Name, Designation, Mobile, Landline, Fax, Email, Website, display picture etc. provided by Merchant-User under the Create your Business Listing tab. Such information may be collected through various means and at various places including but not limited to registration form, contact us forms, Interested topics for Discussions, Forums, etc.

It is hereby informed to all the Users creating the account on the Website for the first time, the User is required to enter the details of the Associated Community of which the User is also a member. The User is thereafter required to provide the Mobile Number for validating his account with the website. Upon the mobile number being matched with the database stored with the Website, OTP shall be generated for confirmation. Upon confirmation, the profile of the said User shall be activated. It is hereby informed that the Mobile number together with a OTP is used for the purpose of securing User’s profile and for effective implementation of the personalized E-mail and SMS Services provided by the Website to the User. In the event that no registration is made by the User, the Website may not be able to provide any services due to non-availability of the personal identifiable information of the User.

    1. Information for Communication: The information stored by the User on the Website is visible for the purpose of communication between the Users of the Platform irrespective whether the User is registered or not. User contact information will be used for communication by the other User (via Email, SMS, etc.). When such information is communicated through the Electronic media which is not under the control of the Website, it shall not be liable for any correctness of the information so provided by the User and any transaction/communication between the User using the information so provided by respective User shall not bind the Website for any kind of liability that may arise in connection of use/misuse of such information.


    1. Log Files, IP Address and Cookies: The Website collects information that is stored by Your browser on Your computer’s hard drive i.e. through cookies. It further automatically log generic information about the User’s computer connection to the Internet i.e. Session Data. The Website may store temporary or permanent ‘cookies’ on the User’s computer. Cookies would allow the web server to recognize the User computer each time the User returns to the Website including the time and date of the visit, viewing of page, length of time, verify registration or password information etc. Such cookies are usually only read by the server placed and the User may choose to block these cookies on their computers. Please note that if the cookies are turned off, the User may be prevented from using certain features of the Website. The Website uses the cookies to personalize the User’s experience on the Website and to display an advertisement according to the User’s preferences.

Some of the services provided by the Website may direct the User to Platform of third parties. Any Information provided by the User on such Platforms may be dealt by them in the manner provided by the privacy policy formulated by such third-party Platforms. The Website in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by the User, to any third party or any party not known to the Website. The Website would not be liable for the use/misuse of such information shared by the User or by any third party.

We also collect details including but not limited to User feedback, comments, etc. that may be disclosed/informed/mentioned on any article/blog or groups/forums or other pages which the User may have access to while visiting the Website. For such information which is in public domain and accessible to all the Users and visitors of the Website, the User is advised to exercise its discretion before disclosing it as this information is susceptible to misuse.

    1. Miscellaneous Activities: The Website may collect any other information which may be mandatory to be disclosed and further may receive any other information via email or other method inclusive of contract with regard to specific services availed from the Website or any products bought from the Website, such information may not be made part of the User-Member’s Profile but shall be used only for addressing the specific need or concern of the User.

The Website may collect information for the purposes of the application installed by the User, the information regarding the mobile device which includes, the model, hardware settings, operating system, software version, file names, preferred language, unique device identified, serial number, mobile network used, etc.

In addition to the above, the Website collects tracking information when the User navigates through the Services rendered by the Website including but not limited to the geographical location.

NON-PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as non-personal in nature when the information collected does not identify a specific end User. Such information is collected when the User visits the Website, cookies, etc. and would include but not limited to the following: -

      1. URL (Uniform Resource Locator) of the previous Website visited by the User before visiting this Website or the URL of the Website the User visits after visiting this Website.

      2. Internet service provider/IP Address/Telecom service provider.

      3. Type of Browser used for accessing the Website.

      4. Geographical Location

Such non-personal identifiable information is used by the Website for the purposes including but not limited to troubleshoot connection problems, administer the Website, analyze trends, gather demographic information, frequency of visits to the Website, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperate with law enforcement activities, etc.

The information is used for improving the site content and performance and the Website may share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of the Website’s online advertising, content, programming and for other bonafide purpose as required.




SECURITY MEASURES: The security of the personal information supplied by the User is very important to the Website and the Website for the purpose of securing the information takes various measures inclusive of taking reasonable steps such as physical and electronic security measures to guard against the unauthorized access to the information. The personal information of a User is collected on a secured server. However please note that no data transmission can be guaranteed to be completely secure. Hence the User is advised to take precaution and care against any sharing of the details submitted on the Website included the log-in details as generated after registration. The Website is not responsible for the security or confidentiality of communications the User may send through the internet using email messages, etc.

USAGE OF THE COLLECTED INFORMATION: The information collected by the Website may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following: -

  1. For providing a personalised browsing experience. While guaranteeing the anonymity of the User, the personal information collected in Clause “Personal Identifiable Information” may be used for research purposes, for improving the marketing and promotional efforts, to analyse usage, improve the content of the Website, product offering and for customising the Website’s layout for suiting the needs of its Users.

  2. The Website will not use such “Personal Identifiable Information” as disclosed to the Website however the supply of such information would be considered as the deemed consent of such User searching for any business through any of the search forums available on the Platform, for further sharing such information which would include but not limited to the Personal Identifiable Information to any other User including any other Registered User, Subscriber, advertiser, listed business, who may contact the User based on the search performed/enquiry made/query raised with the Website. Such disclosure of information to third party is as per the deemed consent of the User searching for particular service provider on the Website.

  3. With IP tracking details and Cookies data, the Website will use it for facilitating the usage of the Website and provide personalised experience and any information which is sensitive in nature will not be provided to any third party without the consent of the User.

  4. All information (and copies thereof) collected by Website, including without limitation Personal Information, User Data, and other information related to Your access and use of the services offered by Website, may be retained by Website for such period as necessary, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes and for other reasonable purposes such as to implement, administer, and manage Your access and use of our services, or resolution of any disputes.

  5. To ensure a seamless experience at the Website for You and to ensure Your maximum benefit and comfort, the Website may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that You will not have to re-enter it during Your visit or the next time You visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of Services offered by Website; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on the Website and its Services; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance the service.

ADVERTISEMENT AND PERSONALISATION: The User who is also an Advertiser on the Website may also provide us with information which would be a part of their ad campaigns, including but not limited to any personal information provided for the purpose of content of the advertisement or for measuring the effectiveness of the Ads being run by the Advertiser, such information as and when provided, is used by the Website only for facilitating the particular Ad Campaign for the benefits of the end User as well.

CONFIDENTIAL: The Website aspires to take care of all the information provided to it by its Users which may be termed as confidential. Such confidential information which is not required to be disclosed to the Website is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Websites, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:

  1. If Website believes that there is a significant/ real/ imminent threat or risk to User’s health, safety or life or to the health, safety or life of any other person or the public.

  2. If such confidential information must be shared in accordance with the law inclusive of any investigation, Court summons, judicial proceedings etc.

  3. To protect and defend the rights or property of the Website

CHILDREN PRIVACY POLICY: The Website requires that the User visiting and using the services are above 18 years of age however some service information is accessible to children under the age of 18 as well. However, it is stressed upon that Website is not designed or intended to be attractive to be used by children under the age of 13 and no personal identifiable information of children below the age of 13 is collected knowingly. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICE PROVIDED BY THE WEBSITE AT ANY TIME OR IN ANY MANNER. If it comes to the knowledge of the concerned parent regarding sharing of any information of a child under the age of 13, contact the Website immediately. We will take appropriate steps and delete the data from the Website’s systems.




Grievance Officer Name: Nitin Verma


Contact no. +91-8178438186

The above Officer is appointed in accordance with the Information Technology Act 2000 and rules made there under. The Officer can be contacted if there are any discrepancies found on the Website or there is any breach of Terms of Use, Privacy Policy or other policies or any other complaints or concerns.

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